enquiries@walshawmotorbodies.co.uk
0844 5766772
0161 761 1388
Question: Do I have to have my car repaired at an insurance nominated garage?
Answer: no the choice of repairer is yours, please see know your rights .
Question: Do you gurantee work undertaken to my vehicle?
Answer: Yes for a minimum of 36 months or the remainder of the manufactures warranty .
Question: What payments am I liable for upon collection of my vehicle?
Answer: Any policy excess as advised by your insurance company, VAT content if your are registered, damage to the courtesy car ( if applicable ), any costs under the road traffic acts ( eg fines )
Question: can i use your courtesy vehicle for going on holiday or extended travel?
Answer: No there is a limited mileage allowance on all our courtesy vehicles .
Question: Will you carry out any other bodywork I want?
Answer: Yes it is cost effective to have any additional work carried out at the same time as the insurance repair .
Question: Will genuine manufacture parts be used when replacement parts are required?
Answer: Yes we only ever fit geniune manufacture parts as standered .
The insurer is obliged to tell their policy holder that they are free to choose a body repairer of their own choice.
Whilst the insurer can make there client aware of their own approved network of repairs
THE FINAL CHOICE REMAINS WITH THE POLICYHOLDER
Contrary to common misconception only one estimate is actually required by insurance companies for a claim. As the owner of a vehicle you have the right to choose where it is to be repaired following an accident.
IT IS YOUR BODY - IT IS YOUR CHOICE WHO LOOKS AFTER IT