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In a recent edition of the VBRA news it is clearly stated:
“The insurer is obligated to tell their policyholder that they are free to choose a body repairer of their own choice”
Whilst the insurer can make their client aware of their own approved network of repairers
“The final choice remains with the policy holder”
Contrary to the common misconception
Only one estimate is actually required by insurance companies for a claim
As the owner of a vehicle you have the right to choose where it is to be repaired following an accident.
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